Refund & Cancellation Policy

Effective date: 25 July 2026

This policy applies to payments made for Technica Solutions services through our application's payment facility.

1. Cancellations

• A service booking or advance payment may be cancelled by writing to us at technicasolutions.co@gmail.com or calling +91 97111 56255, quoting the payment reference/invoice number.
• Cancellation requests received before the commencement of the service or dispatch of our team/materials are eligible for a full refund of the amount paid.
• Where work has partially commenced, refunds are made on a pro-rata basis after deducting costs already incurred, as assessed reasonably and communicated to you.

2. Refunds

• Approved refunds are processed to the original payment method through our payment gateway partner.
• Refunds are initiated within 7 business days of approval and typically reflect in your account within 7–10 business days, depending on your bank.
• Any transaction reference for the refund will be shared with you for tracking.

3. Failed / Duplicate Transactions

If an amount is debited but the transaction fails or is duplicated, the excess amount is refunded automatically by the payment gateway, or by us upon verification, within 7–10 business days. Please share the transaction reference when reporting such cases.

4. Service Issues

If you believe a service has not been delivered as agreed, contact us with the engagement reference. We will investigate and, where applicable, arrange rectification, re-service or an appropriate refund in line with the applicable service agreement.

5. Contact for Refunds

All refund and cancellation requests should be sent to technicasolutions.co@gmail.com with the payment reference, or call +91 97111 56255.